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Instant Legal complies with all appropriate data protection legislation. This policy explains how we use your personal information to provide services to you through our suppliers in accordance with your requirements.
Instant Legal is a Claim Management Company authorised and regulated by the Financial Conduct Authority under Firm Registration Number 8389905.
We will only collect enough information from you in order to be able to process your claim on your behalf. The information we may collect could include the following: your name, address, contact details, date of birth, details of the circumstances of the claim or incident and any damage, injury or loss suffered by you.
Instant Legal will collect enough information to provide you with services that we are contracted to provide or additional services that you consent to.
Information is collected through our claims notification process. This can be electronically received though our website or via telephone.
All which is provided to us is stored on secure servers. We employ appropriate security measures to protect your information stored on our servers.
In order to fulfil both our contractual obligations and our obligations to you, we will share information with business partners or suppliers for the performance of any contract we enter into with you or them. We do not share your personal information with any third party for marketing of any kind.
We will keep your information for six years after your claim has completed. If for any reason we do not provide you with services, we will delete your personal information from our records. All telephone calls are recorded and kept for 12 months after the date of our last telephone contact with you.
We will use information to enable us to decide if we can provide services to you and:
In the course of providing our services to you, we may need to communicate your personal
information to parties involved in your claim including but not limited to:
In dealing with your claim, we may also transfer your information to organisations
providing us with support and administrative services for the more efficient processing of
your claim. Your details will be processed in each case in strict confidence and we have set
up adequate measures to ensure that your privacy is protected when transferring your
data to third parties for the purposes of providing our services to you. Please note that the
transmission of data over the internet is never completely secure.
Some information about website users is collected automatically and this may be used by us to monitor and analyse how our site is used by visitors. The process does not, however, identify any individual persons using the site. We do not collect cookies.
You have the right to request a copy of the information that we hold about you. If you
would like a copy of some or all of your personal information, please email or write to us at
the following address:
Michael Taylor, Unit 6 English Business Park English Close Hove East Sussex BN3 7ET
You have a right to ask us to correct or remove information you think is inaccurate.
Our website may contain links to and from the websites of business partners and suppliers
or other third-party firms’. Please note that we do not accept any responsibility for the use
of your information once it leaves our website domain nor the content of any third-party
website. The use of personal information on any website you choose to access will contain
its own privacy policy that governs how they use your personal information.
We keep our privacy policy under regular review, and we will place any updates on this
web page. This privacy policy was last reviewed on 10 th February 2020.
Please contact us if you have any questions about our privacy policy or information we
hold about you:
– By email at: admin@instant-legal.uk
© 2020 CLAIMEE